Job Title: Junior Service Technician

About the Role

The company is a leading global mechanical and plant engineering firm at the forefront of automation and Industry. They are seeking a passionate individual to join their Controls department, where the successful candidate will contribute to driving manufacturing efficiency for major automotive and industrial clients.

This role offers the opportunity to work within an international environment and be part of the digital industrial age through their “Pure Passioneering” approach.

Key Responsibilities

• Service Call Response: Actively respond to prompt service calls as required by the standby contract to ensure minimal downtime for clients.
• Technical Troubleshooting and Repairs: Perform comprehensive mechanical and electrical troubleshooting, maintenance, and repairs on various equipment.
• Equipment Inspection and Testing: Conduct routine safety tests and functional inspections to ensure all machinery meets operational standards.
• In-House Technical Support: Execute equipment assembly, disassembly, and repair tasks at the office when site breakdown assistance is not required.
• Project Engineering Application: Utilize mechanical and electrical principles to ensure the successful and sound operation of ongoing company projects.
• Record Keeping and Reporting: Maintain precise service records and provide regular updates to supervisors regarding job status and technical requirements.
• Safety and Protocol Compliance: Strictly follow all company procedures and safety protocols to maintain a secure working environment.

Requirements

• Recently qualified electrician or Millwright
• Must be able to work flexible hours, including standby callouts during evenings, nights, and weekends.
• Strong problem-solving abilities, excellent time management, and the capacity to work independently.
• A valid Driver’s License and your own reliable transport are essential.

Job Title: Field Service Technician

About the Role

The company is an international mechanical and plant engineering group, deeply involved with local automotive and industrial firms, including prominent names in the local automotive sector. As a Field Service Technician, the successful candidate will provide critical, future-proof service solutions, ensuring customer satisfaction remains the top priority. They will join a global market leader navigating the digital industrial age, applying entrepreneurial skills within an internationally focused environment.

Key Responsibilities:

• Customer Documentation: Maintain written reports for clients and record keeping regarding repairs and returns.
• Warranty Administration: Prepare, submit, and maintain necessary records for warranty claims.
• Technical Support: Provide support to customers both telephonically and on-site.
• Internal Sales Aid: Offer technical assistance to the internal sales team.
• Quality Control: Ensure that the organization’s ISO requirements are maintained.
• Equipment Deployment: Conduct the commissioning of new equipment.
• Diagnostic Evaluation: Perform problem evaluation on specific applications where equipment is being used.
• Emergency Service: Respond promptly and attend to equipment breakdowns.
• Travel and Mobility: Maintain the ability to travel away from home, work after hours, and provide cross-border support.
• Inventory Support: Assist with controlling spare stock and managing warehousing duties.
• Quotation Preparation: Support customers by assisting with quotation creation when required.
• Management Support: Complete ad hoc duties as assigned by the Manager.

Requirements

• Must be a Qualified Electrician
• A minimum of 3 years’ experience working with Control Systems.
• Experience with Control Systems Electronics and/or Pneumatics.
• Possess a valid Driver’s License.