About the Role

An exciting Internal Sales position is available with an Engineering and Mining Supplies business in Rosslyn, Pretoria. In this role, you will handle incoming sales calls, quote and invoice customers, source products, and follow up with regular accounts. You will also provide vital operational support to sales representatives who are out of the office. Success in this position is measured through sales reports, customer feedback, telephone reports, and team collaboration.

Key Responsibilities:

• Customer Invoicing: Accurately processing invoices for completed customer purchases.
• Order Quoting: Preparing and issuing detailed price quotations for prospective customer purchase orders.
• Inbound Call Handling: Promptly answering all incoming sales calls with professional telephone etiquette.
• Product Sourcing: Locating and securing specialized products to fulfill specific customer requests.
• Junior Buying: Managing purchasing tasks and inventory ordering as needed.
• Technical Consultation: Advising customers on technical specifications and product features.
• Account Follow-Up: Maintaining contact with existing client accounts who place routine orders.
• Sales Representative Support: Assisting field sales representatives with queries and admin support while they are out of the office.

Requirements:

• Matric certificate.
• Prior experience working in a warehouse environment.
• Excellent product knowledge and the ability to explain technical aspects.
• Computer literacy, strong marketing/sales capabilities, and excellent communication skills.
• Outstanding telephone etiquette and a collaborative team-player mindset.
• Reliable personal transport.

What We Offer:

• Working Hours: Monday to Friday, 07:30 – 16:30 (early closure on Fridays at 14:00).
• Benefits: Provident fund and medical aid contributions.