Job Title: Field Service Technician

Location: Cape Town

Industry: Utilities / Electrical Metering / Infrastructure

About the Role

Join a leading South African technology company specialising in utility management, smart metering and infrastructure solutions. The organisation provides innovative electrical and water metering solutions to clients across South Africa.

The successful candidate will form part of the Field Services team and be responsible for servicing, maintaining, troubleshooting and supporting utility metering infrastructure at client sites.

This position is primarily focused on day-to-day client visits within the region. The successful candidate will work independently, managing service calls, fault-finding activities and client interactions while ensuring a high standard of technical support.

This role is ideal for a hands-on Electrician who enjoys working independently and taking ownership of technical challenges.

Key Responsibilities

Meter Installation & Maintenance: Install, inspect and maintain electrical and water utility meters according to company standards.

Fault Finding & Troubleshooting: Diagnose and repair meter faults to ensure accurate readings and reliable operation.

Technical Reporting: Complete job cards, service reports and technical documentation accurately and on time.

Customer Engagement: Communicate professionally with clients, provide updates and resolve technical concerns.

Preventative Maintenance: Conduct routine inspections and maintenance to ensure optimal system performance.

Compliance & Safety: Ensure all work complies with company procedures, industry standards and health and safety regulations.

Technical Support: Provide technical assistance and support to clients both onsite and remotely when required.

Requirements / Qualifications

• Qualified Electrician (Trade Test Required)
• Minimum 2 years' technical experience
• Valid driver's licence
• Strong fault-finding and problem-solving skills
• Good communication and customer service skills
• Computer literate (MS Office)
• Ability to work independently and manage own workload
• Ability to work both independently and within a team environment

Benefits

• AA – rates
• Cell phone allowance
• Exposure to specialised utility metering technologies

Additional Information
• Primarily daily travel to client sites within the region
• Strong focus on client service, maintenance and fault finding
• Suitable for technically minded electricians who enjoy working independently and taking ownership of their work

Job Title: Junior Audits & Assessment Technician

Location: Pretoria

Industry: Utilities / Electrical Metering / Infrastructure

About the Role

Join a leading technology and infrastructure services company specialising in electrical and water utility metering solutions across South Africa.

The successful candidate will form part of the Audit and Assessment team and work closely with a Senior Technician while receiving ongoing technical guidance and mentorship. The role is focused on conducting meter audits, inspections, troubleshooting and compliance assessments at client sites.

This position offers exposure to a wide range of metering technologies and provides an excellent opportunity for a qualified Electrician to develop specialised technical skills within a growing industry.

The role involves regular travel throughout South Africa. Projects may require candidates to spend several days or a week away from home at a time, depending on client requirements and project locations.

Key Responsibilities

Meter Audits & Inspections: Conduct electrical and water meter audits and inspections to ensure accurate meter placement, functionality and billing compliance.

Meter Installation & Maintenance: Install, maintain and verify utility meters according to legal and industry standards.

Fault Finding & Troubleshooting: Diagnose and resolve meter-related faults and technical issues to ensure accurate meter readings and reliable operation.

Documentation & Reporting: Complete job cards, audit reports and compliance documentation accurately and within required timeframes.

Customer Communication: Engage professionally with clients, provide updates and address technical concerns.

Compliance & Safety: Ensure all work complies with legal requirements, industry regulations and health and safety standards.

Technical Diagnostics: Perform testing, diagnostics and investigations to identify and resolve technical metering issues.

Team Support: Work closely with Senior Technicians during audits, inspections and project work while developing technical competency and industry knowledge.

Requirements / Qualifications

• Qualified Electrician (Trade Test Required)
• Minimum 2 years' technical experience
• Strong fault-finding and troubleshooting abilities
• Computer literate (MS Office)
• Valid driver's licence
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• 3-Phase Wireman's Licence advantageous

Benefits

• Ongoing technical training and development
• Exposure to specialised utility metering technologies
• Continuous training on new metering systems and compliance standards
• AA-rate mileage reimbursement
• Cell phone allowance
• Sleep-out allowance and accommodation when out on site.

Additional Information

• Client-facing technical role
• Combination of field work, audits, inspections and troubleshooting
• Travel throughout South Africa required
• Projects may require candidates to be away from home for several days at a time
• Strong focus on documentation, compliance and quality standards
• Health and Safety Certification advantageous
• Excellent opportunity for newly qualified Electricians looking to specialise within the utility metering industry