Job Title: Field Service Technician

About the Role

The company is an international mechanical and plant engineering group, deeply involved with local automotive and industrial firms, including prominent names in the local automotive sector. As a Field Service Technician, the successful candidate will provide critical, future-proof service solutions, ensuring customer satisfaction remains the top priority. They will join a global market leader navigating the digital industrial age, applying entrepreneurial skills within an internationally focused environment.

Key Responsibilities:

• Customer Documentation: Maintain written reports for clients and record keeping regarding repairs and returns.
• Warranty Administration: Prepare, submit, and maintain necessary records for warranty claims.
• Technical Support: Provide support to customers both telephonically and on-site.
• Internal Sales Aid: Offer technical assistance to the internal sales team.
• Quality Control: Ensure that the organization’s ISO requirements are maintained.
• Equipment Deployment: Conduct the commissioning of new equipment.
• Diagnostic Evaluation: Perform problem evaluation on specific applications where equipment is being used.
• Emergency Service: Respond promptly and attend to equipment breakdowns.
• Travel and Mobility: Maintain the ability to travel away from home, work after hours, and provide cross-border support.
• Inventory Support: Assist with controlling spare stock and managing warehousing duties.
• Quotation Preparation: Support customers by assisting with quotation creation when required.
• Management Support: Complete ad hoc duties as assigned by the Manager.

Requirements

• Must be a Qualified Electrician
• A minimum of 3 years’ experience working with Control Systems.
• Experience with Control Systems Electronics and/or Pneumatics.
• Possess a valid Driver’s License.

Job Title: Field Service Technician

Location: Worldwide

Industry: Mechanical and Plant Engineering / Automation / Digitization

About the Role:

The company is a leading firm in the mechanical and plant engineering sector, recognized globally for their outstanding expertise in automation and digitization. Their focus spans robot, process, and assembly technology for vehicle production, including painting and final assembly lines, and extends to painting technology for general industry. They are committed to continuous innovation and the development of high-tech solutions, such as vertical farms and advanced assembly processes.

In this role, you will be a crucial part of the technical team, responsible for ensuring the optimal performance of sophisticated machinery. You will play a direct role in maintaining operational excellence and efficiency, particularly within the balancing industry. This position offers the opportunity to work with cutting-edge technology and contribute to the success of diverse projects in a dynamic global environment.

Key Responsibilities:

• Client Technical Needs: Understanding the technical requirements of clients, particularly within the balancing industry.
• Equipment Deployment: Performing the installation, commissioning, and precise calibration of balancing machines.
• Troubleshooting & Maintenance: Conducting fault finding, diagnosis, and providing service for balancing machines.
• Process Improvement Collaboration: Working collaboratively with other technical personnel to enhance existing processes.
• Project Resource Planning: Determining and costing the required balancing machine hardware and labour for potential projects.
• Specialized Solution Acumen: Becoming familiar with client-specific balancing solutions, standards, and practices.
• Documentation Preparation: Handling the reparation and formatting of tender documentation.
• Supplier Coordination: Obtaining necessary supplier quotations.
• Customer Relationship Building: Building and nurturing customer contacts and relationships.
• Ad-hoc Support: Performing additional ad-hoc tasks as required by management.

Requirements:

• A National Diploma in Electrical Engineering or Electrical/Millwright Trade.
• A high degree of computer literacy in MS Office and MS Projects.
• Experience in balancing and vibration monitoring is considered advantageous.
• Proven ability in Project Management.
• Ability to understand customer requirements and specifications.
• Ability to work independently and proactively, as well as effectively work as an individual and part of a team.
• A driver’s license with own transport is essential.

What We Offer:

• Opportunities to take on challenging technical tasks within a global leader in automation and digitization.
• Access to modern training concepts and an expanding training centre to foster skills development.
• The chance to work with a company that embraces continuous innovation and cutting-edge technologies.
• A work environment that values teamwork and collaboration among technical personnel.

Job Title: Electrical Engineer

About the Role:

The company, an international plant manufacturer established in 1971, has a strong presence in Johannesburg and works closely with leading local automotive and industrial firms. With a recently expanded facility and an in-house robotic training cell, it is a global market leader driving efficiency and innovation in manufacturing processes.

This role involves contributing to operational excellence within automation systems. The successful candidate will apply their expertise in a dynamic environment, developing control concepts, executing detailed electrical designs, and managing the commissioning of equipment. The position offers the opportunity to leverage entrepreneurial skills within an internationally focused setting, supported by the company’s commitment to fostering technical skills and encouraging professional growth.

Key Responsibilities:

• Electrical Costing Assistance: Assist with the estimation and calculation of electrical costs for projects.
• Control Concept Development & Hardware Selection: Develop control concepts and select appropriate hardware for automation systems, guided by requests for quotations and engineering principles.
• Detail Electrical Design: Prepare detailed electrical designs, potentially using tools like PowerPoint or Visio, for customer review and sign-off.
• Installation Planning: Create comprehensive plans for electrical manufacturing and subsequent on-site installation.
• Equipment Commissioning: Conduct pre-commissioning and full commissioning activities for plant equipment.
• Documentation & Reporting: Responsible for documenting processes and generating necessary reports.
• Site Safety Implementation: Ensure the implementation of site safety measures during the commissioning phase of a plant.
• Team Supervision & Support: Supervise and provide support to the electrical project manufacturing and installation team.
• Project Planning & Execution: Plan and execute electrical projects, overseeing their progress from start to finish.
• Standby & Callouts: Participate in standby duties and respond to callouts as required.

Requirements:

• Trade Certification- Red Seal Electrician.
• Minimum 5 years’ experience in industrial automation.
• Proven experience managing projects in an industrial or manufacturing environment.
• Problem-solving mindset, attention to detail, and ability to work independently and as part of a team.
• Willingness to work shifts, weekends, and overtime when required

Technical Skills:

• Strong knowledge of electronic systems and troubleshooting.
• Familiarity with electrical design and testing, including E-Plan (advantageous).
• Ability to read and interpret electrical diagrams and technical drawings.
• Solid understanding of electrical processes and compliance with South African (SANS 10142) and relevant international standards.